How to Submit a Ticket

Category: Billing/Account Management Print

How to Submit a Ticket

  1. Point your browser to https://portal.cws.net/ and log in with your email and password that you set up with the invite.
    Log into the support portal
  2. On the dashboard page, click the "create new ticket" link.
    Create a new ticket
  3. Fill in the support ticket information and click the "create ticket" button.
    Fill in ticket information
  4. Open support tickets will be listed on the dashboard page. To go back to closed support tickets, click the "closed tickets" tab.
    View closed tickets

Related Article - How to Register with the CWS Client Portal