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Your Email Account
How do I set up SMTP Authentication in my email software?
Can I check my email through the web?
How do I set up my email program?
I get an error when sending email, how can I fix it?
Why does my email fail with a PTR error?
CWS Webmail Interface
When using the webmail.cws.net interface, it lists my email address as username@.SYNTAX-ERROR. How do I fix this?
Web Hosting
What is Virtual Web Hosting?
Can you host FrontPage sites?
Can I add FrontPage extensions to my account once it is set up?
How long does it take to set up a new account?
Can I use my CWS hosting account to host an adult site?
Domain Names
Does Corporate Web handle domain registration?
Can I transfer existing domain to Corporate Web?
When will my new domain be active?
When will my domain transfer be completed?
Can I change my domain name?
File Transfer
How do I transfer files to the web server?
What if I use Microsoft FrontPage?
Do you have FTP software for download?
How do I configure my FTP software?
How do I transfer my files using FTP?
What should I do if denied access via FTP?
Web Design
Do you offer web page design services?
What are acceptable file and directory names?
How do I get my home page to load automatically?
How do I create directories within my website?
How do I simulate sub-websites?
Secure Socket Layer
(SSL)
Can I use the CWS secure server?
How do I use the CWS secure server?
How do I order a Thawte or Verisign SSL certificate?
Server Side Includes
(SSI)
Can I create server side includes on my site?
How do I create server side includes?
How can I have server information printed to my page?
How can I configure server information printed to my page?
How can I include other files using SSI?
What other resources are available for SSI?
Streaming Media
How do I add RealAudio to my site?
How do I add RealVideo to my site?
Custom Scripts & Server Paths
What free cgi scripts are available for use?
How do I implement cgiemail?
How do I implement custom scripts?
What is the location of Perl and Perl5?
What is the location of sendmail for my CGI Scripts?
How do I utilize the date command in CGI Scripts?
What is the Real Path I should use when creating CGI Scripts?
Internet Access
Does your dial-up service offer unlimited access?
Can I get an ISDN account and then connect with my analog modem when I travel?
How do I set up my dialup networking?
What are your primary and secondary DNS?
I have a 3COM modem and cannot connect to your ISDN service, why?
Account Administration
Why can't I log into my Control Panel?
What is the Online Control Panel?
How do I access my Online Control Panel?
How do I change my userid?
How do I change my password?
How do I change other account information?
How do I configure my email accounts?
How do I set up an email autoresponder?
How do I set up email forwarding?
Web Usage Statistics
How do I monitor web usage statistics?
How do I read my statistics?
Can custom reports be generated from raw log files?
Billing Issues
What method of payment can I use to pay for services?
Does CWS offer any credit options?
How do I change account billing frequency and method of payment?
Technical Support
Do you offer technical support?
Other Issues
Do you accept international orders?
How do I upgrade or downgrade my account?
What is the cost of upgrading or downgrading my account?
How can I get in touch with CWS?
What is CWS's Accepted Use Policy?
What is CWS's Privacy Policy?
Can I use my account for business and personal use?
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