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Why can't I log into my Control Panel?

In certain cases, your web browser may be blocking you from accessing your Account Control Panel. This is caused by a security concern written into Internet Explorer, and the issue can be easily fixed to allow you access to your Account Control Panel.

Here's how to change the security setting in Internet Explorer to allow you access:

  1. Go to the Tools Menu
  2. Select Internet Options
  3. Click on the Privacy tab
  4. In the section at the bottom of the window titled: Web Sites - Override cookie handling for individual web sites, Click on the Edit button
  5. In Address of Web Site field, type: 63.165.22.225
  6. Click the Allow button
  7. Click Apply
  8. Click Apply
  9. Click OK
  10. Close ALL Internet Explorer windows and restart Internet Explorer

You are done!

You should now be able to access your Account Control Panel by going to:
http://www.yourdomain.com/stats

-OR-

Go to http://www.cws.net and click the Your Account button at the top of the page.


Note: If you are using an older version of Internet Explorer, these directions may be slightly different. If you are using an older version and are still having a problem, we recommend that you upgrade Internet Explorer to the latest version. This can be done FREE by going here: http://www.microsoft.com/windows/ie

 

Related Support Items:
Account Administration

 


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